Families

What families say about us

These are the words of the people who trusted us with someone they loved. We keep every note they have sent.

“The Collinwood staff was fantastic. It really felt like family to us. Much patience and care were given to our Mom. Mom had dementia and the staff really helped her to retain a positive attitude. She was treated with respect and dignity. Well done!”
Jeff Pierce
“The peace of mind I got when Mom moved in was phenomenal! She was so happy there. The staff was awesome. It is like one big family there!”
Heide Trimner
“We were and still are grateful that Mom was cared for and treated with kindness and respect. If I ever felt that Mom's care team or facility didn't make me feel comfortable, then it wasn't a place for Mom.”
Brian McGuigan
“Simply continue doing what you are — including stopping for ice cream when taking residents to doctor appointments. McDonalds too! So sweet and appreciated.”
Halanda & John DeBo
“Gary received the very best care at Collinwood. Can't thank you enough for all the help you gave and comforting words for both Gary and myself. You are all my angels.”
Carol Davis
“I and my family are very happy that Marilyn was able to have the great care that she received at Collinwood. We couldn't have been more satisfied. Everyone was very caring and friendly with our family.”
Gary Saunders
“The staff was awesome and very easy to work with. I would highly recommend this facility. They took such good care of my mother and brother.”
Chip Solner
“My family and I were extremely pleased with the care that my mother received at Collinwood. It was such a relief to me to know that she was in such caring and capable hands.”
Patti DeGarmo
“In the brief one-week stay, our family was very impressed with your homey, clean, friendly facility. The staff were all wonderful to Mom and the whole family — they went beyond their duties.”
Shirley Tabler
“Bruce was treated with care and love. Clean, well taken care of. Staff was willing to do whatever was necessary in Bruce's best interest. Thank you to everyone who cared for Bruce!”
Kaj Anderson
“They treated my mother with the greatest care and with loving affection. They all did a great job!”
Dale Runaas
“This facility is very caring and easy to talk to.”
Nancy Stoehr

Families are welcome to visit, ask questions, and offer suggestions about a resident's care at any time. If you would like to speak with a family who has lived this, ask us — where it is appropriate, we will connect you.

Begin the conversation

Tell us about the person you are planning for.

Send a family inquiry, request a tour, or ask about respite stays and funding. A person who knows our homes will answer — not a call center.